Late Payment Email Tool

Owed money and don't know what to write?

Get 4 ready-to-send chase emails in 30 seconds.

You've done the work. They haven't paid. Now you're staring at a blank screen wondering how firm to be. PingPaid writes the entire escalation sequence for you — tailored to your industry, invoice size, and client relationship. Not a template. A real email that sounds like you wrote it.

chased through PingPaid
4 emails
escalating sequence
30 sec
copy, paste & send
Chase an invoice now → See pricing

Late payments by industry

Sources: Coface UK Payment Survey 2025, QuickBooks Late Payments Report 2025, FSB/GoCardless Report 2025
Construction
95%
Automotive
93%
Food & Beverage
67%
Marketing
~60%
IT & Software
~55%
Creative / Freelance
41%

UK businesses are owed an estimated £26 billion in late payments at any given time.

Average small business is owed £21,400 in overdue invoices (QuickBooks 2025)

"You could write them yourself. But you haven't yet, have you?"
Why PingPaid
Three ways to chase. Only one that works every time.
🔔

Accounting software

Sends automated reminders that say "invoice #1042 is overdue." Great for the 99% who just forgot. But when someone's ignoring you, a system-generated nudge isn't going to cut it.

😬

Writing it yourself

You stare at a blank screen, unsure how firm to be. You rewrite it four times, send one email, get ignored, and don't know what to say next. 52% of people just give up entirely.

With PingPaid

4 emails that escalate from casual nudge to final notice, each tailored to how much you're owed, your industry, the work you did, and how well you know the client. Adjust the tone, copy, paste, send.

A £500 invoice to a repeat client needs a completely different approach to a £15k invoice to someone you've worked with once. PingPaid handles all of that.

Four steps. Thirty seconds.
1
Enter details
Your info, client, invoice, industry & relationship
2
We personalise
Calibrated to your industry, amount & client relationship
3
Get 4 emails
Escalating sequence with adjustable tone per email
4
Copy & send
Ready-to-send with one click. Make firmer or softer as needed
1About you
2The invoice
3Context
First, a bit about you
Just 3 quick fields so we know who's chasing.
Helps tailor the language and tone to your field
Now, the invoice
Who owes you, how much, and when was it due?
The agreed payment date (must be in the past)
Last step — the details
Describe the work and any context. This is what makes your emails specific, not generic.
Be specific — this helps generate more persuasive emails
0 / 500
Previous chasing attempts, promises, anything relevant
0 / 300
See a sample of email 1 before you pay — no account needed

Note: PingPaid is a communication tool that helps you write professional payment chasing emails. It does not provide legal, financial, or debt recovery advice. You are responsible for all communications you send. If you need legal advice about recovering a debt, consult a qualified solicitor.

2
3
Your detailsPaymentYour emails

Unlock your chase emails

Your details are ready. Choose a plan to generate your personalised 4-email sequence.

£6.99
£3.99
1 invoice
Full 4-email sequence
Most popular
£19.99
£9.99
5 invoices
£2.00 per invoice
£79.99
£49.99
50 invoices
£1.00 per invoice
Or enter a code

Secure payment via Stripe. One-time purchase — no subscription.

Here's a preview of your first email

This is a sample of what PingPaid generates for your situation

1

Friendly reminder

Send: Now
Subject: Loading...
Loading preview...

Unlock all 4 emails — including firmer follow-ups, adjustable tone, and the full sequence

From £3.99 · One-time payment · No account needed

Your detailsPaymentYour emails ✓

Your 4-email chase sequence

Send each email if the previous one gets no response

1
Friendly
Now
2
Firm
Day 7
3
Direct
Day 14
4
Final
Day 21

📧 Save your emails before leaving

Your emails are only available on this page. Download them or copy each one before closing your browser — they can't be recovered later.

📅 Don't forget to send the follow-ups

Add reminders to your calendar so you never miss the right moment to escalate

1

Send email 1
Today
2

Send email 2
Day 7
3

Send email 3
Day 14
4

Send email 4
Day 21

Downloads an .ics file for any calendar app

Your code for future use:

🔑 Save this code — we cannot recover lost codes.

Tips for getting paid faster

Send the first email today — the longer you wait, the harder it gets. If email 2 gets no reply, try calling before sending email 3. Always keep records of what you've sent and when.

If you've sent all 4 emails with no response, there are further steps you can take. A solicitor or Citizens Advice can talk you through your options.

PingPaid is a communication tool. These emails are suggestions — always review and personalise before sending. This is not legal or debt recovery advice.

Adjust the tone until it sounds like you

Every email can be made firmer or softer. Here's what that looks like.

Gentle
Direct
Hi Sarah,

Quick one — invoice #1042 for £2,400 was due on 15 March and I haven't seen it come through yet. This covers the full website redesign: the 12-page responsive build, CMS integration, and the two rounds of revisions we wrapped up in February.

I know things slip through the cracks, so just wanted to flag it before it gets any further behind. Could you let me know when I can expect payment? Happy to resend the invoice if you need it.

Thanks,
Tom
Pricing
One-time payment. No subscription. No account.
🚀 Launch pricing — limited time
£6.99
£3.99
1 invoice
Full 4-email sequence
£79.99
£49.99
50 invoices
£1.00 per invoice

Each use generates a full sequence of 4 escalating emails for one invoice.

🔒 Your invoice details are not permanently stored. Nothing you enter is saved or linked to you after your emails are generated.

FAQ
Questions you probably have

Is my data stored?

No. Your invoice details are processed to generate the emails, then discarded — they are not permanently stored, logged, or linked to you. We don't have accounts, so there's nothing to store them against.

What if they still don't pay after all 4 emails?

If you've sent all 4 emails and heard nothing, you've built a clear paper trail — which matters. Your next steps could include a phone call, a letter before action, small claims court, or speaking to a solicitor. Citizens Advice can also talk you through your options for free.

Are these just generic templates?

No. Every email is generated fresh based on your specific situation — the amount owed, how overdue it is, your industry, the work you did, and your relationship with the client. A £500 invoice to a repeat client gets a completely different tone to a £10k invoice to someone new.

Can I edit the emails before sending?

Absolutely — you should. The emails are a starting point tailored to your situation. You can also adjust the tone (softer or firmer) directly in PingPaid before copying. We'd always recommend a quick read-through and a personal touch before hitting send.

Terms of Service

1. Service description. PingPaid is a web-based communication tool that uses AI to generate professional payment chasing emails based on details you provide. It is not a legal service, debt recovery service, or financial advice service. PingPaid is a trading name of Aidan Goy, Office 18376, 182-184 High Street North, East Ham, London, E6 2JA.

2. Eligibility. You must be at least 18 years old to use PingPaid. By using the service, you confirm that you meet this requirement.

3. Acceptable use. You may only use PingPaid for legitimate payment chasing relating to genuine invoices for work you have completed. You must not use the service to harass, threaten, or send misleading communications to any person, or to generate emails for debts that do not exist. We reserve the right to refuse service if we believe it is being misused.

4. No legal or financial advice. Nothing produced by PingPaid constitutes legal, financial, or debt recovery advice. No professional-client relationship is created. PingPaid is not authorised or regulated by the Solicitors Regulation Authority, Financial Conduct Authority, or any other professional body.

5. User responsibility. You are solely responsible for: (a) the accuracy of information you provide; (b) reviewing, editing, and personalising all generated emails before sending; (c) ensuring your communications are appropriate to your situation; (d) seeking professional advice where appropriate.

6. Payments and refunds. Payments are processed securely via Stripe. All prices are in GBP and include VAT where applicable. Due to the digital nature of the service, refunds are available within 14 days of purchase if you have not yet used any generations. Once a generation has been used, no refund is available for that generation. For multi-use purchases, unused generations remain refundable within 14 days. Refunds will not be issued for generated content lost due to closing your browser before downloading or saving, or for lost usage codes. It is your responsibility to download your emails and save your code before leaving the page. This does not affect your statutory rights under the Consumer Rights Act 2015.

7. Usage codes. Multi-use purchases are delivered as a unique code. Each code has a set number of uses. Codes are non-transferable. You are responsible for keeping your code secure. Codes do not expire.

8. Promotional codes. Promotional codes are single-use, non-transferable, and may be withdrawn at any time.

9. AI-generated content. Email templates are generated using artificial intelligence and personalised to the details you provide. AI output may occasionally contain errors or unsuitable suggestions. You must review all generated text for accuracy and appropriateness before use.

10. Limitation of liability. To the fullest extent permitted by law, PingPaid and its operators shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages arising from use of this tool, including any consequences of emails you choose to send.

11. Governing law. These terms are governed by the laws of England and Wales.

Privacy Policy

What we collect and why. When you use PingPaid, the invoice details you enter (names, business names, invoice number, amount, due date, work description) are processed to generate your email templates. The legal basis for this processing is contract performance — we need your details to deliver the service you've paid for. Invoice details are sent to our AI provider for generation and are not permanently stored by PingPaid after your emails have been generated.

AI processing. Your invoice details are processed by OpenAI's API to generate email content. OpenAI's data usage policy is available at openai.com/policies. As a business API user, your data is not used to train OpenAI's models.

International data transfers. Your invoice details are transferred to OpenAI's servers in the United States for processing. This transfer is necessary to provide the service and is protected by OpenAI's Data Processing Agreement which includes appropriate safeguards under UK GDPR.

Payment data. Payments are processed by Stripe. We do not see or store your full card number. Stripe's privacy policy applies to payment data.

Usage codes. When you purchase a multi-use plan, we store your usage code and remaining generation count. This data is not linked to personal information beyond what Stripe collects for payment. Codes are stored indefinitely until all uses are exhausted.

Data retention. Invoice details are processed in memory and discarded after generation. Payment session references are retained for 30 days to prevent duplicate processing. IP addresses are temporarily stored for up to 24 hours for rate limiting of the free preview feature, then automatically deleted. Usage codes and their remaining counts are stored until fully used.

Cookies. PingPaid uses essential cookies only for basic functionality. Stripe and Cloudflare may set additional cookies necessary for payment processing and security. We do not use advertising or tracking cookies.

Your rights. Under UK GDPR, you have the right to access, rectify, or delete any personal data we hold. Because we retain minimal personal data, in most cases there will be nothing to provide or delete. Contact: [email protected]